Frequently Asked Questions

Handcrafted In-House in London, Ontario

Our products are proudly designed, fabricated, and finished in our own shop in London, Ontario, Canada by skilled Canadian craftsmen. Every piece is built with care, attention to detail, and pride.

A Local Family-Owned Business

We're a small, family-run business that values quality workmanship, honest communication, and building lasting relationships with our customers.

Supporting Our Community

We believe in giving back to the community that supports us. We proudly sponsor local hockey teams, baseball teams, car shows, golf tournaments, and other community events.

Quality You Can Trust

We take pride in producing durable, high-quality railings built to stand the test of time. Every project receives the attention and craftsmanship you'd expect from a local business that cares.

Fully Custom Design Options

From modern and minimalist to traditional and decorative styles, our custom fabrication capabilities allow for nearly unlimited design possibilities.

Complete Start-to-Finish Service

We handle the entire process from consultation and measurements to CAD drawings, fabrication, powder coating, and installation.

Ready to get started? Fill out our quote request form with your contact information and a few photos of the area where the railing will be installed. The more detail you provide, the more accurate your quote will be.

Please include:

• Multiple photos showing the full installation area
• Your preferred railing style and color
• Reference photos or inspiration images
• Any measurements, dimensions, or a simple sketch of the layout

Once we receive your information, we'll review the project and provide a custom quote tailored to your design and installation requirements.

1. Approve Your Quote — Once you're happy with your quote, we'll require a 50% deposit to secure your project and reserve your spot in our production schedule.
2. On-Site Measurements — We'll schedule a visit to take precise measurements of the installation area to ensure a perfect fit.
3. CAD Drawing Approval — Using the site measurements, we'll create detailed CAD drawings of your railings for your review and approval before fabrication begins.
4. Fabrication — After the drawings are approved, we'll order the required materials and begin handcrafting your custom metal railings in our shop.
5. Powder Coating — Once fabrication is complete, your railings are professionally powder coated in your selected color for a durable, long-lasting finish.
6. Installation — When your railings are ready, we'll contact you to schedule a convenient installation date and complete your project.

Every railing we build is custom made, giving you virtually unlimited design possibilities.

A great place to start is by browsing our Railing Photo Gallery to explore some of our past projects and find a style that inspires you.

Looking for something completely unique? No problem! Send us reference photos, inspiration images, or even a simple sketch of your idea, and we'll work with you to bring your vision to life.

Our standard finish is a textured matte black powder coat, which is our most popular and cost-effective option. This finish is highly durable, scratch resistant, and provides added grip in wet conditions. Because it is regularly processed by our powder coating supplier, it also offers the quickest turnaround and best value.

Looking for a different look? We also offer a wide selection of custom colors and textures to match your style. Custom finishes are available for an additional charge.

Yes. All of our railings are fabricated with safety, durability, and building code requirements in mind. We design and build each railing to meet the applicable standards for your specific application, whether it's a residential porch, deck, balcony, staircase, commercial property, or industrial project.

Building codes can vary depending on the type of installation, location, and intended use of the railing. Factors such as railing height, spacing between pickets, structural strength, handrail requirements, and mounting methods all play a role in ensuring your railing is safe and compliant. We'll help guide you through these requirements during the design process to ensure your finished railing meets the necessary specifications.

Note: Horizontal-style railings currently do not meet Ontario Building Code (OBC) requirements for inspected applications. However, they can still be fabricated and installed for certain residential applications where a municipal inspection is not required.

The required railing height depends on where the railing is being installed and the applicable building codes for that project. For example, exterior porch railings, interior stair railings, balconies, and commercial applications may all have different requirements. Typical railing heights are 36" and 42".

During the quoting and design process, we'll review your project details and ensure the railing is designed to the proper height, spacing, and specifications for your application. Our goal is to provide a railing that not only looks great but is also safe, functional, and built to last.

Turnaround times can vary depending on our current workload, production schedule, and the size and complexity of your project.

Most standard railing projects are typically completed within 2–4 weeks, while larger or more detailed custom projects may require 4–6 weeks or longer.

Once your project is approved, we'll provide a more accurate timeline and keep you updated throughout the fabrication process.

We send invoices directly to you by email for convenience. Payments can be made online using a credit card or e-transfer, or you're welcome to visit our shop to pay by debit or cash.